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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mary M

January 29, 2026

5  out of  5
rating by mary M
"Clay Fitzhugh was a great help! Very easy to get quotes and change to State Farm."
We responded:
"I'm glad to hear Clay provided excellent service and made it easy for you to get quotes and switch to State Farm! If you need any more assistance or have questions about your insurance, feel free to ask."
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H Graham

January 22, 2026

5  out of  5
rating by H Graham
"Clay was fantastic! He helped me insure my vehicle in about 20 minutes!"
We responded:
"That's awesome to hear! Clay sounds like he provided quick and efficient service to get your vehicle insured in no time. If you need any more help or have questions about your insurance, just let me know! - Paul"
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T Dixon

January 22, 2026

5  out of  5
rating by T Dixon
"Ask for Clay! He communicates well and has the expertise to help get you taken care of in a timely manner!"
We responded:
"T, he certainly does all of that! He's excellent at his job. Thank you! - Paul"
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Kim Petrash

January 21, 2026

5  out of  5
rating by Kim Petrash
"Elizabeth took great care of me and very helpful. This place had the best customer service!"
We responded:
"Thank you so much, Kim! We’re so happy to hear that Paul and Clay were able to make the insurance process smooth and informative for you. We pride ourselves on being transparent and going the extra mile, so it means a lot to hear your kind words. Welcome to the State Farm family — we’re glad you made the switch too!"
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Marcial Salas

January 20, 2026

5  out of  5
rating by Marcial Salas
"Clay was helpful and very informative."
We responded:
"I'm glad to hear that Clay was helpful and provided you with informative assistance! If you have any more questions or need further support, feel free to reach out. - Paul"
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Alex Rodriguez

January 19, 2026

5  out of  5
rating by Alex Rodriguez
"Elizabeth was great!"
We responded:
"It's wonderful to hear that Elizabeth provided great service! If you need any assistance or have questions, feel free to ask. - Paul"
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LaJhaya Love

January 15, 2026

5  out of  5
rating by LaJhaya Love
"State farm you alway's treat me with the upmost respect and utter kindness. Wow wow way to go Paul Clevend and Associates. Clay and Elizabeth are alway's on point. This insurance Company , has helped me navigate through hard times in every way. I'm so glad I switched, as a God fearing patriot this American Company hear's you. Thank you State Farm. You are seriously there."
We responded:
"Thank you so much for sharing your heartfelt experience! It's wonderful to hear that we provided respectful, kind, and reliable service—especially during challenging times. State Farm truly strives to support their customers like family. If you ever need any assistance or have questions, feel free to reach out. We're here for you! - Paul"
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Farah Zaghmouth

January 13, 2026

5  out of  5
rating by Farah Zaghmouth
"Elizabeth was on it! Emailed right away. Made my policy update seamless and easy."
We responded:
"That's great to hear! Elizabeth is always very attentive and efficient. If you need any more help or have questions, just let me know! - Paul"
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Dan Alexis

January 13, 2026

5  out of  5
rating by Dan Alexis
"I just had an amazing experience with Clay finding a new policy! It was last minute, but he was extremely responsive getting everything done even on short notice. He truly cared about me getting the absolute best deal for my coverage needs. The process was seamless and I would recommend him and State Farm for everyone."
We responded:
"Dan, getting things done immediately AND with a high degree of efficiency, quality, and conscientiousness is just what my team does every single day. Clay always takes it to the next level. He is consistently excellent. Thank you! - Paul"
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Steve Hemphill

January 9, 2026

5  out of  5
rating by Steve Hemphill
"Answered at end of business day and helped me locate documents."
We responded:
"Steve, I'm glad to hear you received timely assistance and help locating your documents, even at the end of the business day! If you need any further support or have additional questions, feel free to ask. - Paul"
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Allyson villa

January 9, 2026

5  out of  5
rating by Allyson villa
"Great service. Helpful staff! fast responses."
We responded:
"Allyson, I love hearing that! We're always here if you need us in the future. Thank you! - Paul"
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Joseph LeBlanc

January 7, 2026

5  out of  5
rating by Joseph LeBlanc
"Clay was very informative and saved me money along the way. Very happy with the process!"
We responded:
"Joseph, sounds like we did an excellent job! Thank you for pointing out Clay's predictably incredible work. - Paul"
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Felipa A Mata

December 23, 2025

5  out of  5
rating by Felipa A Mata
"⭐⭐⭐⭐⭐ I had a fantastic experience working with Clay Fitzhugh, Producer at State Farm Insurance, for my auto insurance. Clay was incredibly thorough, informative, and always available whenever I had questions — no matter when I called. He took the time to walk me through all my options and made the entire process smooth and stress-free. Best of all, he saved me $60 a month on my premium! I feel confident knowing I’m well-covered and working with someone I can trust. I highly recommend Clay to anyone looking for excellent service and real savings on their auto insurance."
We responded:
"Felipe, Thank you for sharing such a detailed and positive review! I love hearing that Clay provided thorough, informative, and attentive service while helping you save $60 a month on your auto insurance. Your trust and recommendation mean a lot. If you ever need further assistance or have questions about your coverage, don’t hesitate to reach out. We're here to help! - Paul"
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Christopher Hyde

December 23, 2025

5  out of  5
rating by Christopher Hyde
"Clay help us get a great deal on our home and auto policy"
We responded:
"Christopher, I obviously love it when we're able to save people money on their insurance, but more important to me is the quality of the coverage that you have. Looking at your policies now, Clay wrote these like I would.....they're excellent. Thank you for your business. My team and I certainly appreciate the trust y'all have shown in us. - Paul"
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Kristi Muse

December 23, 2025

5  out of  5
rating by Kristi Muse
"Clay is truly one of a kind. While shopping for home insurance for my new build, I spoke with several of the big-name companies across Texas. Every interaction felt cold, rushed, and transactional. I was just another policy number. Then I talked to Clay. From the start, his warmth, patience, and genuine care stood out. He took the time to walk through every single line item of our home insurance policy, making sure I actually understood what I was getting and why it mattered. No pressure. No sales tactics. Just honest, thoughtful guidance. Because of that experience, moving our auto insurance to State Farm was an easy decision. Clay treats his clients like real people, not like a call center script or a quota to hit. That level of care is rare. I’m genuinely excited to continue working with him for both our home and auto insurance. If you’re looking for someone who actually has your back, I 100% recommend Clay as your State Farm producer."
We responded:
"Kristi, this might be the best review we've ever received from a customer! Thank you for the heartfelt words. Beyond running a business, making a positive impact on someone really drives us and makes this career very rewarding. Obviously, you know that you can get me or Clay (or Cat, Elizabeth, Emily, or Marlyn) on the phone anytime for anything. Thank you! - Paul"
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Latarsha Hogg

December 17, 2025

5  out of  5
rating by Latarsha Hogg
"Catalina demonstrate excellent customer service skills and is very knowledgeable. I would highly recommend State Farm to my family and friends."
We responded:
"Latarsha, that sounds like Cat! She's incredible, and I'm lucky to have her on my team. Thank you! - Paul"
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olievea knight

December 16, 2025

5  out of  5
rating by olievea knight
"clay was amazing !!"
We responded:
"Olievea, he ALWAYS is! Thank you! - Paul"
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Ricardo Socorro

December 12, 2025

5  out of  5
rating by Ricardo Socorro
"Catalina is amazing! Excellent customer service, very attentive and professional"
We responded:
"Ricardo, responding to reviews for Catalina is starting to become like responding to reviews for Clay (also in my office).........the SAME thing over and over! Cat really is great. She's highly intelligent, funny, hard working, and very experienced. I'm blessed to have her on my team. Thank you! - Paul"
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Stephanie Gould

December 12, 2025

5  out of  5
rating by Stephanie Gould
"After two days of futile attempts to make my FEMA payment on the government website, I called my agent’s office. Catalina answered the phone immediately. To speak to a real person is such a joy and she was delightful to deal with. She had the payment made, and receipt emailed to me in seconds and then happily answered other questions. So many places now make you go through umpteen numbered options on the phone menu and then you are lucky if you ever actually get to a real person. If you want to deal with a real person who knows what they are doing, I recommend calling Catalina."
We responded:
"Stephanie, dealing the with Federal government isn't an overwhelming joy? I'm not shocked. But Catalina is always outstanding! You can call us anytime you need a hand with this stuff. Thank you! - Paul"
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Wade Stevener

December 9, 2025

5  out of  5
rating by Wade Stevener
"Catalina Ivan was extremely helpful for every need. Very nice to deal with and answered all my questions. I couldn’t have asked for more."
We responded:
"Wade, as her employer, I feel the exact same way! I rarely have critiques for her, and I usually end up asking her questions or for her help! My one real skill in this office is hiring truly exceptional people, and Cat is certainly that! Thank you. - Paul"
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SEAMLESS TV

December 9, 2025

5  out of  5
rating by SEAMLESS TV
"This agency has been amazing to work with. They offered me an unbeatable deal, and Marlyn was outstanding throughout the whole process. She’s professional, patient, and breaks everything down so you fully understand your policy. If you need car insurance or any kind of coverage, definitely reach out to Marlyn — she’ll take great care of you. I highly recommend the Paul Cleveland Agency for reliable protection. Thanks so much, Marlyn!"
We responded:
"Thank you for sharing your wonderful experience! It’s fantastic to hear that Marlyn provided professional, patient, and clear guidance while helping you secure an great deal. Your recommendation of my Agency means a lot. If you ever need further assistance or have questions about your coverage, don’t hesitate to reach out. We’re here to help! - Paul"
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Wuilmer Guevara

December 8, 2025

5  out of  5
rating by Wuilmer Guevara
"I had an excellent experience working with Marlyn at the insurance company. She provided outstanding customer service from start to finish and took the time to explain all my options clearly. Marlyn also found me great pricing that fit perfectly within my budget. Her professionalism, patience, and genuine care made the whole process smooth and stress-free. I highly recommend Marlyn to anyone looking for quality service and competitive rates!"
We responded:
"Wuilmer, Marlyn has been a great addition to my office, and everything you said about her is exactly on target. She's phenomenal! Thank you. - Paul"
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Charlie Jundanian

December 8, 2025

5  out of  5
rating by Charlie Jundanian
"Amazing service, Clay is an absolute beast!"
We responded:
"Charlie, I love that Clay provided amazing service and made such a great impression! If you need any more assistance or have questions, feel free to reach out anytime. - Paul"
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Aimee Sanders

December 5, 2025

5  out of  5
rating by Aimee Sanders
"I would give 10 stars to State Farm if I could . Very happy witht the sevice .. Elisabeth,, the best , professional, kind, patience. . Thankyou so much for always assisting me , you are one of the reason why Iam sticking with this insurance company Great time . Thankyou so much"
We responded:
"Aimee, I wish Google would let us get 10 stars, and Elizabeth certainly deserves them! Thank you! - Paul"
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Carlos Rovira

December 3, 2025

5  out of  5
rating by Carlos Rovira
"Una atención excelente por parte de elisabeth"
We responded:
"¡Me alegra saber que recibiste una atención excelente por parte de Elizabeth! Si necesitas ayuda adicional o tienes alguna pregunta, no dudes en decírmelo. ¡Estoy aquí para ayudarte! - Paul"