State Farm® Insurance Agent Paul Cleveland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shawn Liu
April 29, 2026
5
out of
5
rating by Shawn Liu
"Mr Clay and Catalina did a wonderful job with our purchase auto insurance. Thank you very much."
We responded:
"Thank you so much for the 5-stars, Shawn! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Cleveland’s Team anytime."
Paul Palmer
April 23, 2026
5
out of
5
rating by Paul Palmer
"Catalina was awesome . She was very timely and immediately responsive and when I had problems with my email, she helped me get it switched over and after that everything was seamless It couldn’t have been a better experience."
We responded:
"Thank you so much, Paul! We're thrilled to hear Catalina was able to step in and make everything seamless for you—she really is a rockstar when it comes to quick and helpful service! We appreciate you taking the time to share your positive experience and are so glad it couldn’t have gone better. Welcome to our State Farm family! "
Shawn Farrokh
April 22, 2026
5
out of
5
rating by Shawn Farrokh
"I just switched to State Farm and have been very impressed. Clay Fitzhugh, is my agent and provided me a very thoughtful and accurate insurance review. I feel good about my decision to switch to State Farm and Clay was a big part of that decision. Update: After switching to State Farm, I’ve come to the conclusion that I wish I had done it sooner. The team in Paul’s office are amazing and Elizabeth is incredibly responsive and knowledgeable. Thanks for everything!"
We responded:
"Shawn, that's what everyone tells me! Clay really takes the time to listen to people, answer all of their questions, and he takes great pride in writing high quality insurance policies for people. But really, everyone in my office does that. Elizabeth, Emily, Catalina, and Marlyn (and obviously CLAY!) are all incredible. Thank you. - Paul"
Deborah Walden
April 15, 2026
5
out of
5
rating by Deborah Walden
"Elizabeth and CLAY are the kindest most considerate agents I’ve ever worked with. Their prompt they get right back to me when I need them. I locked the keys in the car and the guy was there and get get this five minutes. Shocking usually with other companies, you know you could pay weight for two hours so I’m giving it 10 stars. Thank you so very much for your kind and generous service to me. . I’m so glad I switched from progressive they were ripping me off and they were never available."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Paul Cleveland’s Team. "
Diamond Rey
April 13, 2026
5
out of
5
rating by Diamond Rey
"Was at the end of my insurance policy contract with progressive and when Catalina Ivan got a hold of me from a online search I did and for once I was glad I did that. She gave me a quote I couldnt refuse with the same coverage and some more for LESS! Thank you again for being patient and also giving me a call to switch over."
We responded:
"Diamond, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Juan Sanchez
April 10, 2026
5
out of
5
rating by Juan Sanchez
"Very kind of friendly people love the prices"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Paul Cleveland’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Houston ."
Victoria spiers
April 2, 2026
5
out of
5
rating by Victoria spiers
"Marlyn guevara was such a wonderful help to me, making sure i got exactly what i needed!"
We responded:
"Thank you so much for the 5-stars, Victoria! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Cleveland’s Team anytime."
Paige Jannu
March 26, 2026
5
out of
5
rating by Paige Jannu
"Catalina at State Farm was super helpful! Very patient with all my questions and provided a competitive quote."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Paul Cleveland’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Taylor Nielson
March 21, 2026
5
out of
5
rating by Taylor Nielson
"What was intended to be a routine policy purchase turned out to be much more. Clay was incredibly helpful with the policy breakdown. So much so that I bundled in an additional life policy. It wasn’t an “upsell”. It was a real conversation and diagnosis into my insurance needs as they relate to my lifestyle and income. Not all insurance agents are alike, as many of you can attest, but Clay is leaps and bounds better than any agent I’ve dealt with in the past. Call Clay Fitzhugh, purchase your policy, thank me later."
We responded:
"Taylor, thank you so much for the wonderful review! We really appreciate your kind words about Clay and your experience working with the Paul Cleveland State Farm Office. If you ever have any questions about your Life insurance or anything insurance related, do not hesitate to reach out, we are always here to help!"
javier lopez
March 18, 2026
5
out of
5
rating by javier lopez
"I have been with Catalina for a couple of years now she is very amazing, attentive, and helpful!"
We responded:
"Javier, thank you for your wonderful review of Catalina, here at Paul Cleveland’s State Farm office!"
Cheryl Seguin
March 17, 2026
5
out of
5
rating by Cheryl Seguin
"My Agent Catalina made my experience so amazing! She is knowledgeable patient and helped me by setting up the perfect policy for me! I will refer her to my friends and family always"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help you and your family & friends with anything insurance related, whether it is finding the right coverage or answering general questions. "
Daniel Medina
March 13, 2026
5
out of
5
rating by Daniel Medina
"Clay was very detailed and diligent."
We responded:
"Thank you for your 5 Star review of State Farm Agent Paul Cleveland’s Team. We appreciate it!"
Si Pham
March 13, 2026
5
out of
5
rating by Si Pham
"Clay did a great job!"
We responded:
"Thank you for your kind review of Clay, here at State Farm Agent Paul Cleveland’s office. We appreciate it!"
Rosa
March 12, 2026
5
out of
5
rating by Rosa
"Great experience with Elizabeth ! She helped me get my insurance set up and made the process smooth and easy."
We responded:
"Thank you for your kind review of Elizabeth at State Farm Agent Paul Cleveland’s office. We appreciate it!"
Rainey Janke
March 12, 2026
5
out of
5
rating by Rainey Janke
"Clay made my life super easy. Communication is key and he was in touch throughout the process!"
We responded:
"Rainey, communication with our customers is very important to us, and Clay is excellent at that.....and everything else. Thank you! - Paul"
Michele Reid
March 12, 2026
5
out of
5
rating by Michele Reid
"Clay was great to work with and very responsive!"
We responded:
"Thank you Michele, I love to hear that Clay is great to work with. We are always here to help!"
helea choucair
March 11, 2026
5
out of
5
rating by helea choucair
"Marlyn at State Farm is amazing! She’s helpful, responsive, and really knows her stuff. She made everything smooth and stress-free. Highly recommend!"
We responded:
"Thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Paul Cleveland’s Team!"
Michael March
March 11, 2026
5
out of
5
rating by Michael March
"Incredible work from Marlyn. Listened to my needs and was able to Tailor a plan that was perfect for me. Truly recommend!!!! 1000/10"
We responded:
"Wow, thank you for the 5-star review, Michael! We deeply appreciate your support! I am very happy Marlyn was able to meet all your insurance needs. If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! "
Max Burley
March 10, 2026
5
out of
5
rating by Max Burley
"Clay was super helpful getting a competitive quote together for me. I would highly recommend."
We responded:
"Thank you for the amazing review, Max! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Jamie Pierce
March 6, 2026
5
out of
5
rating by Jamie Pierce
"Clay was the best. Answered all my questions and have lots of info I wasn’t thinking about!"
We responded:
"Jamie, it is a pleasure to hear what a wonderful experience you had with Clay at State Farm Agent Paul Cleveland’s Office!"
Jamila Green
March 5, 2026
5
out of
5
rating by Jamila Green
"Clay has been a wonderful asset to me since I started with State Farm a few years ago. I look forward to doing more business with Clay!"
We responded:
"Jamila, thank you so much for the 5-star rating and loyalty to Clay on the Paul Cleveland Team. If you have any insurance questions or need assistance, we are just a call or email away!"
Garrett Gremillion
March 3, 2026
5
out of
5
rating by Garrett Gremillion
"I shopped around for the best option and Clay Fitzhugh at State Farm provided the best value, was the most knowledgeable, and exercised the most patience in making sure I had appropriate coverage for all policies. Highly recommended."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Clay. If you ever need anything down the road, do not hesitate to reach out, we would love to help!"
Savannah Segundo
February 25, 2026
5
out of
5
rating by Savannah Segundo
"Catalina was super helpful with explaining all the information I needed! I’m a first time mom & always wanted to make sure my son would be taken care of so the process of getting his life insurance was smooth."
We responded:
"Savannah, hearing that we're helping provide for and protect your children absolutely makes my day! Life insurance for children (as a source of cash for the rest of their life) and parents is easily the most important thing we do, and Catalina is an outstanding Life insurance professional. Thank you! - Paul"
Nicholas Ray
February 24, 2026
5
out of
5
rating by Nicholas Ray
"Mr. Clay fitzhugh is the agent that was able to get me squared away. I had a bit of a tricky situation and honestly I am probably A pain to work with however, Mr. Clay was very patient and informative and he did an outstanding job getting me all set up. I am very grateful for his help And I will definitely stay in touch with him for all my future questions/concerns. Very pleased with the service provided."
We responded:
"Nicholas, you aren't difficult at all! Clay couldn't stop talking about what a joy you were to deal with. Please feel free to call my office anytime we can help. Thank you! - Paul"
Symira Squires
February 23, 2026
5
out of
5
rating by Symira Squires
"Clay went above and beyond helping me get the right insurance coverage! I’m extremely pleased with my experience and rate"
We responded:
"Symira, Clay does that every single time. I feel like a broken record on here sometimes agreeing with people that have those same comments about him, but he always deserves the positive feedback. Thank you! - Paul"