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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LaJhaya Love

January 15, 2026

5  out of  5
rating by LaJhaya Love
"State farm you alway's treat me with the upmost respect and utter kindness. Wow wow way to go Paul Clevend and Associates. Clay and Elizabeth are alway's on point. This insurance Company , has helped me navigate through hard times in every way. I'm so glad I switched, as a God fearing patriot this American Company hear's you. Thank you State Farm. You are seriously there."
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Farah Zaghmouth

January 13, 2026

5  out of  5
rating by Farah Zaghmouth
"Elizabeth was on it! Emailed right away. Made my policy update seamless and easy."
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Dan Alexis

January 13, 2026

5  out of  5
rating by Dan Alexis
"I just had an amazing experience with Clay finding a new policy! It was last minute, but he was extremely responsive getting everything done even on short notice. He truly cared about me getting the absolute best deal for my coverage needs. The process was seamless and I would recommend him and State Farm for everyone."
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Steve Hemphill

January 9, 2026

5  out of  5
rating by Steve Hemphill
"Answered at end of business day and helped me locate documents."
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Allyson villa

January 9, 2026

5  out of  5
rating by Allyson villa
"Great service. Helpful staff! fast responses."
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Tina Henderson

January 9, 2026

5  out of  5
rating by Tina Henderson
"Catalina was very professional and kind. She was also very persistent to earn my trust and business. I was pleased that the quote was reasonable enough to switch."
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Joseph LeBlanc

January 7, 2026

5  out of  5
rating by Joseph LeBlanc
"Clay was very informative and saved me money along the way. Very happy with the process!"
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Felipa A Mata

December 23, 2025

5  out of  5
rating by Felipa A Mata
"⭐⭐⭐⭐⭐ I had a fantastic experience working with Clay Fitzhugh, Producer at State Farm Insurance, for my auto insurance. Clay was incredibly thorough, informative, and always available whenever I had questions — no matter when I called. He took the time to walk me through all my options and made the entire process smooth and stress-free. Best of all, he saved me $60 a month on my premium! I feel confident knowing I’m well-covered and working with someone I can trust. I highly recommend Clay to anyone looking for excellent service and real savings on their auto insurance."
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Christopher Hyde

December 23, 2025

5  out of  5
rating by Christopher Hyde
"Clay help us get a great deal on our home and auto policy"
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Kristi Muse

December 23, 2025

5  out of  5
rating by Kristi Muse
"Clay is truly one of a kind. While shopping for home insurance for my new build, I spoke with several of the big-name companies across Texas. Every interaction felt cold, rushed, and transactional. I was just another policy number. Then I talked to Clay. From the start, his warmth, patience, and genuine care stood out. He took the time to walk through every single line item of our home insurance policy, making sure I actually understood what I was getting and why it mattered. No pressure. No sales tactics. Just honest, thoughtful guidance. Because of that experience, moving our auto insurance to State Farm was an easy decision. Clay treats his clients like real people, not like a call center script or a quota to hit. That level of care is rare. I’m genuinely excited to continue working with him for both our home and auto insurance. If you’re looking for someone who actually has your back, I 100% recommend Clay as your State Farm producer."
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Latarsha Hogg

December 17, 2025

5  out of  5
rating by Latarsha Hogg
"Catalina demonstrate excellent customer service skills and is very knowledgeable. I would highly recommend State Farm to my family and friends."
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olievea knight

December 16, 2025

5  out of  5
rating by olievea knight
"clay was amazing !!"
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Ricardo Socorro

December 12, 2025

5  out of  5
rating by Ricardo Socorro
"Catalina is amazing! Excellent customer service, very attentive and professional"
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Stephanie Gould

December 12, 2025

5  out of  5
rating by Stephanie Gould
"After two days of futile attempts to make my FEMA payment on the government website, I called my agent’s office. Catalina answered the phone immediately. To speak to a real person is such a joy and she was delightful to deal with. She had the payment made, and receipt emailed to me in seconds and then happily answered other questions. So many places now make you go through umpteen numbered options on the phone menu and then you are lucky if you ever actually get to a real person. If you want to deal with a real person who knows what they are doing, I recommend calling Catalina."
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Wade Stevener

December 9, 2025

5  out of  5
rating by Wade Stevener
"Catalina Ivan was extremely helpful for every need. Very nice to deal with and answered all my questions. I couldn’t have asked for more."
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SEAMLESS TV

December 9, 2025

5  out of  5
rating by SEAMLESS TV
"This agency has been amazing to work with. They offered me an unbeatable deal, and Marlyn was outstanding throughout the whole process. She’s professional, patient, and breaks everything down so you fully understand your policy. If you need car insurance or any kind of coverage, definitely reach out to Marlyn — she’ll take great care of you. I highly recommend the Paul Cleveland Agency for reliable protection. Thanks so much, Marlyn!"
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Wuilmer Guevara

December 8, 2025

5  out of  5
rating by Wuilmer Guevara
"I had an excellent experience working with Marlyn at the insurance company. She provided outstanding customer service from start to finish and took the time to explain all my options clearly. Marlyn also found me great pricing that fit perfectly within my budget. Her professionalism, patience, and genuine care made the whole process smooth and stress-free. I highly recommend Marlyn to anyone looking for quality service and competitive rates!"
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Charlie Jundanian

December 8, 2025

5  out of  5
rating by Charlie Jundanian
"Amazing service, Clay is an absolute beast!"
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Aimee Sanders

December 5, 2025

5  out of  5
rating by Aimee Sanders
"I would give 10 stars to State Farm if I could . Very happy witht the sevice .. Elisabeth,, the best , professional, kind, patience. . Thankyou so much for always assisting me , you are one of the reason why Iam sticking with this insurance company Great time . Thankyou so much"
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Carlos Rovira

December 3, 2025

5  out of  5
rating by Carlos Rovira
"Una atención excelente por parte de elisabeth"
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David Naghi

December 3, 2025

5  out of  5
rating by David Naghi
"Worked with Elizabeth, quick and easy, highly recommend."
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Anwar Yedumi

December 3, 2025

5  out of  5
rating by Anwar Yedumi
"Me and my dad had a great experience with State Farm and how with only one call they'll hook you up with the best insurance policy available especially Paul Cleveland he was the best agent the I talked to in years really respectful guy and helped me a lot god bless him."
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Carmen Lazarof

December 1, 2025

5  out of  5
rating by Carmen Lazarof
"We recently worked with Catalina to insure our new car, and the experience was exceptional. She was knowledgeable, efficient, and truly focused on helping us find the best coverage for our needs. Catalina took the time to explain every detail clearly and made the entire process smooth and stress-free. We really appreciate her professionalism and outstanding customer service. Highly recommend Catalina to anyone looking for a reliable and caring insurance agent!"
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Michael Martin

December 1, 2025

5  out of  5
rating by Michael Martin
"Clay was a pleasure and made sure the process of getting insurance was smooth and easy"
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Steve Elliott

December 1, 2025

5  out of  5
rating by Steve Elliott
"They are first rate as always, from initial insurance to multiple vehicle and home changes. Catalina Ivan in particular has been our go to and always tackles our needs and requests immediately and makes it all so easy."